Legal

Privacy Policy

Last updated: October 18, 2026

Information We Collect

When you contact Chongkang through this website, email, phone, WhatsApp or WeChat, we may collect business contact information such as your name, company name, email address, phone number, country or region, customer type, product interests and inquiry details.

How We Use Information

We use this information to respond to inquiries, prepare quotations, communicate about OEM/ODM cooperation, arrange samples or orders, and improve our business communication.

Sharing

We do not sell personal information. We may share necessary information with service providers or logistics partners when needed to support quotation, production, shipment or customer service.

Website Measurement and Advertising

This website uses the Google Ads tag and Meta Pixel to measure visits and advertising interactions. We also use Microsoft Clarity to understand website usage through aggregated statistics, heatmaps and session replays. Microsoft Clarity may process usage data, approximate location, device and browser details, and cookies. Learn more in the Microsoft Privacy Statement. These providers may process device, browser, page and cookie information. We record clicks on WhatsApp or email links separately from confirmed website inquiries; clicking a link does not mean a conversation has taken place. Inquiry forms are delivered through Web3Forms. We do not include your name, email address or inquiry message in our advertising event parameters.

Data Retention

We keep business inquiry records for as long as reasonably necessary for communication, compliance, dispute handling and legitimate business purposes.

International Communication

Because we serve international buyers, your information may be transferred across borders through email, messaging tools, hosting services or business systems.

Your Choices

You may contact us to request access, correction or deletion of your business contact information, subject to legal and operational requirements.

Contact

For privacy questions, contact info@chongkangpets.com.